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Airbnb Revamps Site to Woo Guests, Hosts Amid Travel Rebound

Airbnb Online Marketplace Illustrations As IPO Prospects Diminish
Photographer: Gabby Jones/Bloomberg
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Airbnb Inc. unveiled a major revamp of its service in an effort to woo hosts and guests to the home-rental platform amid a post-pandemic travel surge.

The upgraded site is designed to offer improved search flexibility for travelers, helping them to quickly find rentals near popular tourist destinations, like national parks, by offering more flexibility in search parameters, dates and destinations. Airbnb will also make it easier to become a host, simplifying the process to just 10 steps. Other improvements for guests include a faster checkout process, an easy access arrival guide for upcoming stays and a “refreshed” cancellation policy that will increase clarity around policies, according to a statement Monday. Hosts will see a more centralized reservation booking system and improvements to their messaging system so they can send faster responses to guest queries.