IBM Launches New Cloud, AI Services in Bid to Modernize Business
- Think Conference highlights IBM’s pivot to hybrid cloud, AI
- Watson Orchestrate tool capitalizes on rise of chat bots
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International Business Machines Corp. is rolling out a new product that will help businesses automate tasks, capitalizing on the rise of chat bots and virtual assistants during the pandemic and taking another step in its pivot toward cloud services and artificial intelligence.
The tool, called Watson Orchestrate, uses artificial intelligence to select and sequence the prepackaged skills needed to perform a task across sales, human resources, or operations functions. It will be compatible with Slack Technologies Inc. and email as well as connect to business applications like Salesforce.com Inc., SAP SE and Workday Inc. The product is expected to be available later this year.