Uniphore Raises $140 Million to Expand AI to Video-Call Analysis
- Company working on technology that analyzes facial expressions
- Startup looking to expand beyond call-center software
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Uniphore Software Systems Pvt, a startup that uses artificial intelligence to analyze and improve customer support provided over the phone, raised $140 million to expand its services to areas such as video calls.
The Series D round was led by Sorenson Capital Partners, with new investors including Cisco Investments and earlier backers such as March Capital Partners and Chiratae Ventures participating, the startup said in a statement. Uniphore, with its main offices in Chennai, India, and Palo Alto, California, has now raised a total $210 million.