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Fraser Rises to Citi CEO Surrounded by Challenges and Deadlines

  • Firm owes regulators a series of reports in coming months
  • She’s also weighing strategy and future of offices after Covid
Jane Fraser
Jane FraserPhotograph: Rodrigo Capote/Bloomberg

Jane Fraser’s early career advising financial firms on tough problems is about to come in handy atop Citigroup Inc.

Fraser faces a slew of challenges -- and several looming deadlines -- as she becomes chief executive officer of the third-largest U.S. bank on Monday. Her to-do list includes overhauling controls to satisfy regulators, reshaping operations around the globe, meeting environmental and workforce-diversity goals and guiding the firm out of a pandemic that’s forced many of its employees home and eroded revenue.