Tesla Inc. has publicly apologized to State Grid Corp. of China after a video showed one of the carmaker’s staff purportedly telling a customer that an overload in the national grid damaged their electric vehicle, Caixin reported.
The owner of the Model 3 car told local press that his new EV wouldn’t start after he charged its battery at a charging station, according to Caixin. In the video, which went viral, the Tesla employee appears to blame the state utility’s charging infrastructure.