Internet Traffic Surge Triggers Massive Outage on East Coast

  • Complaints center on Verizon, which says it has resolved issue
  • Disruption hobbles work-from-home users of Zoom and Google
Photographer: Jason Alden/Bloomberg
Lock
This article is for subscribers only.

A broadband internet outage triggered by a surge in traffic hit a wide swath of the eastern U.S. on Tuesday, causing headaches for work-from-home users of services such as Zoom and Google.

Complaints centered on Verizon Communications Inc., which acknowledged the difficulties, though customers of providers like Comcast Corp. also said they suffered some problems. Comcast said it didn’t see any effect on its network related to the outage.