Robinhood User Says $300,000 Restored From Hack, Then Taken Back
- Customer says account attacked, money lost in options trades
- Malware is an issue in a small number of cases, company says
Gangti Zhu, a Maryland retiree, says he put almost his entire life savings into a Robinhood Markets account this year, only to lose about $300,000 in a hack.
He describes the same painstaking experience that other users have encountered: a panicked search for a phone number, a slew of emails after finding there’s no emergency line and then relief when the money was finally returned to his account.