Airlines Balk at Refunds as U.K. Tells Travelers Not to Fly
- British Airways, Virgin Atlantic stop short of offering cash
- Johnson invokes emergency lockdown as new virus strain spreads
Photographer: Bryn Lennon/Getty Images
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British Airways and Virgin Atlantic Airways Ltd. aren’t offering refunds to passengers who cancel year-end trips following new U.K. coronavirus rules, even as regulators investigate carriers’ earlier refusal to hand cash back to customers caught in lockdown.
IAG SA-owned BA will grant ticket holders a voucher or let them switch to a later date, it said in an emailed statement. It said it will only refund fares if the airline cancels a flight, a policy echoed by Virgin Atlantic in a Twitter post.