Zoom Boosts Security After U.S. Claims It Misled Users

  • Company says changes FTC requires are already in place
  • Video-meeting service exploded in popularity during pandemic
Photographer: Olivier Douliery/AFP via Getty Imags
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Zoom Video Communications Inc. agreed to boost its security to settle claims it misled users about access to online meetings and other issues, the U.S. Federal Trade Commission said.

Since at least 2016, the videoconferencing platform, which skyrocketed in popularity this year because of coronavirus lockdowns, said it offered a higher level of encryption for its meetings than it actually did and also misled participants about the level of security for storing meeting recordings, the FTC alleged Monday in a statement.