John Lewis’s New Chief Plans Digital Revival for U.K. Retailer

Pedestrians pass a John Lewis Partnership Plc department store on Oxford Street in London. — Pedestrians pass a John Lewis Partnership Plc department store on Oxford Street in London.
Photographer: Simon Dawson/Bloomberg

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By Deirdre Hipwell

October 16, 2020 at 8:07 AM UTC

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John Lewis Partnership Plc’s new chairwoman plans to expand digital and delivery services as part of a wide-ranging strategy to revive the U.K. retailer.

Sharon White, a former telecommunications regulator who took over the top job earlier this year, said the plan will help generate 400 million pounds ($516 million) of profit by 2025 and at least half of that target within the next two years.