Skip to content
Subscriber Only

Tesla Suffers Network Outage Disabling Vehicles’ Mobile App

  • Glitch leaves some Tesla owners unable to unlock their cars
  • Tesla shares tumble as outage adds to Battery Day pessimism
Tesla Order Breakdown Signals Service a Risk in BMW's Backyard
Photographer: Krisztian Bocsi/Bloomberg
Updated on

Tesla Inc. reportedly suffered a network outage that left owners of its electric cars unable to connect to their vehicles via the company’s mobile app.

People filed hundreds of complaints on the website saying they can’t use their mobile apps or get through to Tesla’s customer-service lines. One owner said he accidentally locked his keys inside the car and couldn’t open it.