Don’t Argue With Anti-Mask Shoppers, CDC Guides Retail Employees

The Centers for Disease Control and Prevention has issued a warning about a new coronavirus health risk you probably didn’t expect: getting slapped, choked or kicked in the workplace by angry customers. And the best way to avoid it is not to engage.

The health agency issued guidance this week for retail and service workers suggesting ways consumer-facing companies can limit violence toward workers that may occur when businesses implement policies to stop the spread of the virus. Or in other words, how to protect workers tasked with the unenviable job of asking shoppers to wear masks, keep six feet apart or wait their turn before entering a capacity-limited store.