Government
Contact Tracing Is Having a Trust Crisis
Why won’t Americans who test positive for Covid-19 share the names of those they’ve been in contact with? Blame fear, confusion — and politics.
Most of the people Nasrin Sultana calls each week don’t answer on the first try. The ones who do are often skeptical when they pick up the phone.
Some think Sultana is trying to steal their identity. Even after she insists that the only personal information she needs is their name and date of birth, not their Social Security number or their bank account info, they’re wary of divulging.