Checkout
Zara Owner Built a Post-Covid Retailer Before Virus Came Along
- Inditex has local production, stores doubling as warehouse
- Workers retrieved unsold goods from shops for e-commerce
This article is for subscribers only.
A few weeks after Spain declared a nationwide lockdown in mid-March to fight the growing coronavirus outbreak, clothing retailer Inditex SA began running low on goods.
The world’s largest fashion retailer typically operates a lean warehouse operation, preferring instead to hold the majority of its stock in stores that double as e-commerce fulfillment centers. That way, turnaround is faster, shelves are replenished more regularly and inventory is kept to a minimum.