Cybersecurity
Zoom’s Pledge to Work with Law Enforcement Spurs Online Blowback
- Some users say remarks tone-deaf amid police-brutality marches
- Video-conferencing app has boomed during stay-at-home period
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Zoom’s Chief Executive Officer Eric Yuan’s comments that the software company would work with law enforcement by not offering the strongest encryption for free calls using the popular video-conferencing service hit a nerve with some users, drawing criticism amid nationwide protests about the role of police in the U.S.
Yuan, on a conference call Tuesday, said Zoom Video Communications Inc.’s efforts to provide the highest standard of digital security, called end-to-end encryption, would go to paying customers rather than the millions of people who use the app without charge for yoga classes, weddings, religious services and other social and business gatherings.