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Marriott CEO Says Coronavirus Pandemic Will Change Hotel Stays

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Most Marriott Hotels Will Survive the Crisis, Says CEO

No one knows when the lodging business will bounce back from the social-distancing measures designed to slow the spread of the coronavirus, but it’s a safe bet that the deadly pandemic will change the experience of staying in a hotel.

Marriott International Inc. is working on new ways to protect guests and hotel workers, Chief Executive Officer Arne Sorenson said Monday on Bloomberg Television’s Leadership Live. That includes more rigorous cleaning protocols, masked hotel workers, and other methods for keeping people apart.