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Sneeze Guards and Temperature Checks Are the New Normal for U.S. Retail

One-way aisles, advanced cleaning tech and employee temperature-taking have transformed the retail landscape—perhaps permanently.

A thermal camera registers the temperature of customers entering a City Farmers Market in Duluth, Georgia, on March 26.

Photographer: Elijah Nouvelage/Bloomberg
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Each day, before the 350 employees at Fresh N’ Lean enter the company’s food preparation center in Anaheim, California, they fill out a health questionnaire and have their temperature taken.

Anyone with symptoms, even if they seem like seasonal allergies, is asked to take paid emergency sick leave. Inside, workers are spaced widely apart and wear gloves and masks as they prepare food for delivery. This week, employees received a $1 an hour raise just for coming in, since demand for mail-order meals has surged with so many people staying home.