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Stuck-at-Home Shoppers Aren’t Using E-Commerce
- Study hints at ‘general consumer uncertainty’ in the U.S.
- Many retailers relying on web sales with physical stores shut
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The coronavirus outbreak has stalled American retailers’ e-commerce growth, sparked traffic declines and pushed many to lower quarterly guidance, according to a survey published Wednesday by CommerceNext, which organizes conferences for retail and direct-to-consumer marketers.