World’s Back Office Rushes to Stay Online in India Lockdown

  • Firms want to keep mission critical staff working from office
  • IT companies also need privacy waivers to keep workers home
A man walks past shuttered stores near the Khari Baoli spice market in Delhi on March 22.Photographer: Prashanth Vishwanathan/Bloomberg
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Companies in India are scrambling to ensure that the millions who staff the back offices of Wall Street banks and take on work outsourced by firms from airlines to insurers can keep going as the nation mandates increased work from home amid a spike in coronavirus cases.