Cancel Your Trip Due to Coronavirus? Airbnb Refuses Scores of Refunds
- Travelers want their money back but hosts need their income
- Startup under more scrutiny as it seeks stock listing in 2020
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Josh Ostroff had a difficult choice to make: Cancel a trip to Japan in March that he’d been promising his 10-year-old son for three years, or ignore travel warnings and put his family’s health at risk amid the coronavirus outbreak.