StubHub May Be Breaking Consumer Laws, U.K.’s CMA Says
- Consumer agency threatens to take ticket website to court
- CMA says StubHub hasn’t given people information on tickets
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StubHub isn’t complying with commitments to make changes to its U.K. ticket re-sale website, the Competition and Markets Authority said as it threatened to take legal action against the company.
StubHub has failed to adequately warn people that tickets may not get them into an event and using misleading messages about ticket availability, the agency said Wednesday in a statement. The internet ticket exchange is also targeting U.K. consumers with events listed on overseas versions of its websites, which may not comply with U.K. law, and has failed to ensure people know exactly where they will sit.