Amazon’s Snooping on Alexa Chats Spurs EU Privacy Response
- EU data watchdogs preparing guidelines on digital assistants
- Amazon faces investigation over targeted ads, data access
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European Union privacy watchdogs are gearing up to police digital assistants after revelations that Amazon.com Inc. workers listened in on people’s conversations with their Alexa digital assistants.
Bloomberg first reported in April that Amazon had a team of thousands of workers around the world listening to Alexa audio requests with the goal of improving the software.