Technology

Microsoft Learns Money Alone Can’t Fix Seattle’s Housing Mess

The company has taken a lead among big tech companies in helping to keep Seattle residents in their homes, but the scale of the problem is much bigger than its commitments.

Seattle

Photo illustration: 731; Photographer: Eric Baradat/AFP/Getty Images

When Microsoft Corp. unveiled a $500 million pledge last January to tackle the housing crisis in the Seattle area, the event had most of the trappings of a product launch. During a slick presentation, President Brad Smith walked through the numbers: A booming economy had led to a housing shortage that was squeezing everybody whose wages couldn’t match Microsoft-level salaries. His company, then valued at $800 billion, had taken an interest in evening things out. “Every day for 40 years, we at Microsoft have benefited from the support of this community,” Smith said. “We want our success to support the region in return.”

The only thing the launch was missing was a fully fleshed-out product. Microsoft wanted help investing the money.