Dimon Says Racist Behavior Doesn’t Reflect JPMorgan Culture

JPMorgan Chase & Co. Chief Executive Officer Jamie Dimon said he’s instructed his management team to look into the bank’s policies, practices and culture after a New York Times article described racial discrimination in an Arizona branch, according to a memo sent to employees.

“I am disgusted by racism and hate in any form,” Dimon wrote in the memo. “Any such behavior -- explicit or veiled, deliberate or unconscious -- is unacceptable and does not reflect who we are as a company and how we serve our clients and communities every day.”