The first sign something was wrong with Northampton County, Pennsylvania’s state-of-the-art voting system came on Election Day when a voter called the local Democratic Party chairman to say a touchscreen in her precinct was acting “finicky.” As she scrolled down the ballot, the tick-marks next to candidates she’d selected kept disappearing.
Her experience Nov. 5 was no isolated glitch. Over the course of the day, the new election machinery, bought over the objections of cybersecurity experts, continued to malfunction. Built by Election Systems & Software, the ExpressVote XL was designed to marry touchscreen technology with a paper-trail for post-election audits. Instead, it created such chaos that poll workers had to crack open the machines, remove the ballot records and use scanners summoned from across state lines to conduct a recount that lasted until 5 a.m.