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Tesla Smart Summon Feature Called ‘Glitchy’ by Consumer Reports

  • Magazine’s head of testing calls it a ‘work in progress’
  • U.S. safety regulator is gathering information on the feature
Tesla Model 3Photographer: SeongJoon Cho/Bloomberg
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Tesla Inc.’s Smart Summon, the semi-autonomous feature some owners can use to fetch their cars, doesn’t live up to the Model 3 maker’s marketing hype, Consumer Reports magazine said.

The magazine spent several days testing the feature, which allows Tesla owners to tap their smartphone and remotely call for their car to pick them up. Tesla customers have flooded social media with a mixed bag of video reviews. Some show the system working as intended, while others capture scrapes with surrounding vehicles and narrowly avoided accidents.