Paper or Email? Shoppers Are Clinging to Their Printed Receipts
- Hacking, privacy concerns fuel skepticism of electronic slips
- Green America targets retailers in drive to drop paper copies
Photographer: Richard Levine/Alamy Stock Photo
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Paper sales receipts won’t die, even as the world rushes to digital.
A survey of consumers conducted for a group tied to the paper industry found more than three quarters of U.S. shoppers preferred to walk away with a slip of paper, not a copy sent to an email.