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Google Will Listen to Your Conversations Again, But Ask First

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Photographer: Ben Kolde

Google workers will listen to audio snippets of people speaking to its digital voice assistant to help improve the product’s quality -- if users give the company permission to do so.

Alphabet Inc.’s Google paused all human review of assistant audio in July after a Dutch contractor leaked some clips to a journalist, who was then able to identify specific people on the recordings. On Monday, Google said it’s bringing back human reviewers, but adding a new set of precautions to protect customers’ privacy.