JPMorgan Is Shutting Down Its Chase Pay App

  • Consumers have been slow to adopt paying with phones in stores
  • Bank will still offer service on retailer websites and apps
Why JPMorgan Is Pulling the Plug on Chase Pay App
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JPMorgan Chase & Co. is planning to shut down its Chase Pay app in the bank’s third reversal on digital offerings in three months.

The company started informing customers Wednesday that they’ll no longer be able to use the product to pay with their smartphones when shopping in stores starting early next year, according to an email seen by Bloomberg. They’ll still be able to use Chase Pay on the websites and apps of retailers that accept it.