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Active Shooter Training at Retailers Is Hindered by Worker Turnover

  • Shooters present greater threat to retail than fires: expert
  • Store retention rates for part-time hourly employees very low
U.S. Consumer Comfort Gains on Better Personal Financial Outlook
Photographer: Michael Nagle/Bloomberg

Most retailers have plans in place to deal with an active shooter, like the one that terrorized a Walmart Inc. store this past weekend in El Paso, Texas. But a hot job market has hit worker retention rates, making it harder to ensure that every employee has had the proper training.

“The majority have a plan, but the turnover in a store with any retailer is high,” said Pat Murphy, president of LPT Security Consulting in Houston. “The employee gets bombarded on their first day with a bunch of training material and how often that’s revisited, who knows?”