Warren Tells Dimon to Stop ‘Exploiting’ With Arbitration

Elizabeth WarrenPhotographer: Marco Bello/Bloomberg
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Senator Elizabeth Warren blasted Jamie Dimon for reviving a policy that pushes JPMorgan Chase & Co.’s credit-card customers into arbitration to resolve disputes instead of the courts.

“We write to express our strong concern with reports that Chase has decided to reverse course and to urge you to reconsider your plans to resume exploiting its customers,” the Massachusetts Democrat said in a letter to Dimon, the chief executive officer of the biggest U.S. bank. Representative Jesus “Chuy” Garcia, an Illinois Democrat, also signed the letter, which was dated Thursday.