Taxpayer Advocate Calls for IRS ‘Anxiety Index’ to Help Frustrated Americans

  • Index would help agency foster trust, compliance with tax law
  • Website, automated calls supplant help from IRS employees
Photographer: Daniel Acker/Bloomberg
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It’s official: Paying taxes can make you a stressed-out wreck.

So says the national taxpayer advocate, who is calling for the Internal Revenue Service to create a “Taxpayer Anxiety Index” to help it handle Americans frustrated by the agency’s figure-it-out-yourself approach.