New-Car Quality Dips as Consumers Struggle With Higher Tech
- First year of no improvement in J.D. Power survey since 2014
- Hyundai sweeps top spots as 13 brands improve, 18 drop
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New-car owners are indicating more problems with the very technology meant to help them better navigate the roads.
Advanced driver assistance systems have become more widespread but are growing increasingly complex and troublesome for car owners, J.D. Power found in an annual survey on the first 90 days of car ownership. The newfangled systems befuddling car buyers include lane departure warning, blind spot detection, collision avoidance systems and other safety-minded innovations.