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Boeing 737 Max Seen as ‘Airplane Non Grata’ by Wary Travelers

  • Atmosphere, UBS surveys reflect anxiety as grounding drags on
  • At least 20% say they will avoid jetliner in first six months
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Boeing Struggles to Restore Airline Chiefs' Faith in 737 Max Safety

U.S. airlines have their work cut out for them in trying to coax frightened travelers back onto Boeing Co.’s 737 Max once a worldwide grounding ends.

At least 20% of U.S. travelers say they will definitely avoid the plane in the first six months after flights resume, according to a study led by consultant Henry Harteveldt. More than 40% said they’d be willing to take pricier or less convenient flights to stay off the Max. A separate UBS Group AG survey found that 70% would hesitate today to book a flight on Boeing’s best-selling jet.