Amazon Debuts Click-and-Collect Counters in U.K. and Italy

Next says new service will help keep its stores relevant
Amazon-developed app designed to make parcel collection easier

The Amazon.com Inc. logo sits on a box as it passes under a scanner inside an Amazon.com Inc. fulfilment center in Koblenz, Germany, on Friday, Nov. 23, 2018. Germans are expected to buy about 2.4 billion euros worth of goods on Black Friday and Cyber Monday, an increase of about 15 percent over last year.Photographer: Alex Kraus/Bloomberg

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By Deirdre Hipwell

May 14, 2019 at 6:00 AM UTC

Updated on

May 14, 2019 at 7:19 AM UTC

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Amazon.com Inc. is launching a delivery option that will let customers retrieve parcels from staffed counters at U.K. and Italian retailers, aiming to take advantage of the popularity of click-and-collect services across Europe.