UPS’s $20 Billion Tech Bet Was Scorned by Wall Street. Now It’s Paying Off
- Computers will call more shots as automation push picks up
- Courier faces pressure to show results from investment spree
Photographer: Kim Raff/Bloomberg
This article is for subscribers only.
The dizzying maze of conveyor belts and chutes that are piled into a giant structure in Salt Lake City are just the physical part of the plan.
United Parcel Service Inc. is also counting on algorithms you can’t see to prove that investors were wrong to doubt its three-year, $20 billion technological makeover.