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Lowe's, J. Crew Find Online-Shopping Surge Stresses Websites
- E-commerce making up a bigger slice of the Black Friday pie
- Shoppers facing glitches sound frustrations on social media
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Black Friday is now possible from the comforts of your living room -- but only if retailers’ websites are functioning properly. Some frustrated shoppers are finding that’s not the case.
In a year when digital sales are soaring, several big-name chains have reported issues with their online shopping systems. Home-improvement store Lowe’s Cos. temporarily showed an error message on Friday afternoon, noting that “we are making some important changes and should be up and running soon.”