Boeing Steps Up Response to Criticism After Fatal Lion Air Crash
- Planemaker is said to cancel call on design changes in 737 Max
- CEO comments to employees highlight dispute over communiques
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Boeing Co. pushed back on suggestions that it could have better alerted airlines to a new anti-stall feature in the 737 Max jetliner involved in a fatal Indonesia crash and canceled a call with carriers to discuss the model.
“You may have seen media reports that we intentionally withheld information about airplane functionality from our customers. That’s simply untrue,” Boeing Chief Executive Officer Dennis Muilenburg wrote in a message to employees. “The relevant function is described in the Flight Crew Operations Manual and we routinely engage with our customers about how to operate our airplanes safely.”