Cybersecurity
Cathay Tries to Pacify Angry Hack Victims With ‘Exciting Offers’
- Carrier facing inquiries on breach in several jurisdictions
- Hong Kong lawmakers question CEO Hogg, Chairman Slosar
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Reeling from the world’s worst airline hack that exposed personal data of 9.4 million passengers, Cathay Pacific Airways Ltd. is seeking to regain customer trust with “exciting offers” including better in-flight dining and entertainment.
The marquee carrier is attempting to soothe angry customers by promising better services on board after coming under fire for the seven-month delay in disclosing the breach detected back in March. Among the information exposed were passport details, addresses and emails, although there was no evidence the data was misused, the airline has said.