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Inside Amazon’s Robotic Fulfillment Center

How Jeff Bezos Became the King of E-Commerce
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Join me as I observe the workers at Amazon’s gargantuan new fulfillment center in Essex, England. They can’t see me, but I’m voyeuristically watching them — how they move, the noises they make, and how they interact with each other as they march methodically across the metallic floor, hauling back-breaking payloads.

One comes near, and I peer at the identification badge. Name: Amazon Drive #329921. I’m told by a more talkative colleague of theirs that it’s one of several thousand two-wheeled drones moving products across this two-million-square-foot depot. What it lacks in personality, it makes up for with an efficiency and precision with logistics operations that no human could dream of.