NYC Subway Boss's Pledge to Modernize Clashes With Comptroller
- Byford says riders will feel it’s ‘getting better’ by year-end
- DiNapoli says agency fixes have ‘gotten off to a slow start’
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The head of New York City’s problem-plagued subways promises riders will notice service improvements by year’s end. At the same time, the state comptroller warns the agency is already behind schedule making emergency fixes.
“It will not be quick. It will not be cheap. And it certainly won’t be easy,” New York Transit Authority President Andy Byford said during a CBS Corp. “60 Minutes” interview broadcast on Sunday. “My message to New Yorkers is -- there is no gain without a little pain. This will be worth it.”