DBS Starts Wealth Chat Service Using WhatsApp, WeChat Platforms
- Provides another way for rich clients to speak to advisers
- Bank says it will record chats and meet compliance standards
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DBS Group Holdings Ltd., Southeast Asia’s biggest bank, unveiled a service that will allow wealthy clients to interact with their relationship managers on WeChat and WhatsApp.
The Singapore-based lender will begin registering interested clients for the service known as Wealth Chat, DBS said Tuesday in an emailed statement. It will initially provide content such as investment reports and research insights, with services such as trade placement to be added progressively next year, the bank said.