Facebook Tells EU It Faces Tough Time Regaining Users’ Trust

  • Months since Cambridge Analytica revelations ‘very difficult’
  • Tech giant comments to EU lawmakers in hearing on privacy

Protesters ahead of Zuckerberg’s testimony in Brussels in May.

Photographer: Dario Pignatelli/Bloomberg
Lock
This article is for subscribers only.

Facebook faces a tough time regaining the trust of users whose confidence was shaken by the Cambridge Analytica scandal, the social network told European Union lawmakers.

Recent months have been a “very difficult time in terms of people’s ability to trust us,” which is “problematic,” Richard Allan, vice president of policy solutions at Facebook, said at a hearing in Strasbourg, France late on Monday.