Walmart Unveils a Concierge Shopping Service

Biggest global retailer’s Jetblack has thousands on wait list
Shoppers text their requests and bot-human combo responds

A package moves along a conveyor belt inside a Wal-Mart Stores Inc. fulfillment center in Bethlehem, Pennsylvania, U.S., on Wednesday, March 29, 2017. Wal-Mart Stores Inc. acquired e-commerce startup Jet.com for $3.3 billion in cash and stock. Jet.com Founder and his management team were put in charge of Wal-Mart's entire domestic e-commerce operation, overseeing more than 15,000 employees in Silicon Valley, Boston, Omaha, and its home office in Arkansas.Photographer: Michael Nagle/Bloomberg

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By Matthew Boyle

May 31, 2018 at 5:36 PM UTC

Updated on

May 31, 2018 at 6:07 PM UTC

This article is for subscribers only.

Walmart Inc. wants to be your personal shopper -- if you’re lucky enough to be invited.

The world’s biggest retailer unveiled Jetblack, a concierge shopping service for busy urban families. For $50 a month, members can text their requests and receive same-day delivery from Walmart, Jet and other retailers like Saks and Sephora with gift wrapping included. The service -- available by invitation only -- has been piloted for the past eight months in Manhattan doorman buildings and will expand to parts of Brooklyn and non-doorman dwellings in the weeks ahead, the company said in a presentation in Bentonville, Arkansas, on Thursday.