Didi Overhauls Safety Measures After Passenger Murdered
- Personalised tags and ratings features will be taken down
- Drivers on car pooling service need facial verification tests
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Didi Chuxing is overhauling safety measures across its business after a female customer of its Hitch carpooling service was allegedly murdered by a driver using its app in China.
Hitch has been marketed as a social ride-sharing service, allowing drivers and passengers to label or rate each other by appearance. Such features attracted criticism as the platform was rife with comments that marked female passengers as “goddesses” and “beauties.”