Amazon Returns Called ‘No-Brainer’ Buoying Kohl’s Traffic
Amazon Returns at Kohl's Improves Business
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For Kohl’s Corp., a partnership with Amazon.com Inc. seems to be paying off.
Since the launch of an October pilot program to accept Amazon returns in some stores, traffic at participating Chicago Kohl’s stores has been about 8.5 percent higher than others, according to geolocation data analyzed by Gordon Haskett Research Advisors.