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How Five Robots Replaced Seven Employees at a Swiss Bank

  • St. Galler Kantonalbank’s pilot project seen as a success
  • Bank will decide on further assignments by the end of May
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(Machine translation provided by Google and reviewed by Bloomberg editors.)

Have seven employees work for three days or use software robots instead? In a pilot project, St. Galler Kantonalbank AG opted for the second option. The bank is so satisfied with the test results that it wants to decide on further assignments by the end of May.