Apple Says ‘Small Percentage’ of iPhone 7s Need Component Repair
An Apple iPhone 7 smartphone.
Photographer: Michael Short/Bloomberg
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Apple Inc. said a “small percentage” of iPhone 7 smartphones may experience a component failure that makes it appear the phone isn’t connected to cellular networks even when service is available. Apple said it would repair affected devices at no charge.
The units were sold from September 2016 to February 2018 in China, Hong Kong, Japan, Macau and the U.S., Apple said Friday in a statement on its website. Apple said it would reimburse those who’ve paid for a repair related to this issue.