McDonald’s Says It’s Solved the Industry’s Delivery Problem of Keeping Fries Hot
- The menu item has had tendency to turn soggy during transit
- French fries have emerged as chain’s No. 1 delivery item
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McDonald’s Corp., which is counting on a new delivery service to fuel growth, thinks it’s solved the industry’s dreaded french-fry problem.
Fries are notorious for not traveling well -- often arriving at the other end in a mushy, cold and unappetizing state. But the food has become McDonald’s No. 1 delivery item since the company began offering the service through Uber Technologies Inc.’s UberEats. And satisfaction rates are high, said Lucy Brady, the chain’s senior vice president and global chief strategy officer.