UPS Says Deliveries Are Back to Normal After Shopping Surge
- Courier sent special teams to smooth ‘bubble’ in shipments
- Research firm sees slip in on-time rate to 91.5% last week
An employee unloads a truck load of Amazon.com Inc. packages at a UPS hub on Dec. 5.
Photographer: Daniel Acker/BloombergThis article is for subscribers only.
United Parcel Service Inc. says it’s gotten deliveries under control after a surge of online shopping caused some delays following Thanksgiving.
Transit times are back to normal, the world’s largest courier said in a statement Wednesday. Steve Gaut, a spokesman for UPS, said delivery performance improved last week from the week before. He disputed a report from a prominent research firm, which said UPS’s on-time rate had worsened in the company’s vast ground network.